Privacy policy
We offer vacation rentals and Bed and Breakfast and we want to assure the best experience. We care about your privacy, We receive, collect and store any information you enter on our website or provide us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.
How we collect information:
When you conduct a transaction on our website, as part of the process, we collect the personal information you provide to us such as your name, physical address and email address. Your personal information will only be used for the specific reasons stated above.
Why we collect information
We collect such personal and non-personal information for the following purposes:
1. provide and manage the Services;
2. provide ongoing assistance and technical support to our users;
3. to be able to contact our visitors and users with general or personalized service notices and promotional messages;
4. to create aggregate statistical data and other aggregate and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
5. to comply with applicable laws and regulations
How we store your data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored via Wix.com data storage, databases and general applications. Your data is stored by them on secure servers, protected by firewalls. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.
How we communicate
We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect commissions or sums due, to probe your views through surveys or questionnaires, to send updates about our company, or as otherwise We may contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and regular mail.
Use of cookies
The website keeps track of personal information, for example through the use of cookies.There are monitoring tools (for example, cookies, flash cookies, web beacons, etc.).
It is important to note that third party services, such as Google Analytics or other applications offered through the Wix App Market, place cookies or use other tracking technologies through the Wix services. These third party services may have their own policies regarding how they collect and store information.
How to withdraw your consent
If you do not wish your data to be processed, please contact us at the email address contact@villaflaviaholidays.com or send us a letter to: Villa Flavia, Contrada Urio snc, 90017 Santa Flavia, Italy
Regulatory update
We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances we use and / or disclose it.